The Duke Health Technology Solutions (DHTS) Customer Support team serves over 11,000 administrative, clinical and financial customers. Currently we manage over 6000 computers for departments throughout Duke University Health System in a twenty-four hour/seven day support structure. In addition, the team also includes individuals that specialize in database development, network administration, workstation support, IT security, project and consultative services and web technologies.

Links to various customer service sites and support tools are provided below:

Remedy Ticket Submission

Duke Knowlege Base

DHTS Helpdesk 919-684-2243

Duke Health Technology Solutions Online Request Tool

Duke University Computer Store

Online@Duke

Links to various customer service sites and support tools are provided below: Duke Networked Knowlegebase